Archive
Customer query management
Sunrise launch Sostenuto CSM
It’s no surprise that no two customer service departments are the same; it’s likely that agents will use unique terminology and the way a query is handled will also be very specific to each individual organisation. Therefore, selecting the right technology to manage this can be difficult.more...
Vonage Announces Global Launch of Pay-Per-Call International App for iPhone with Direct Payment through iTunes
Vonage App
Time to Call™ Provides Dramatic Savings over Major Mobile Carriers for Callers in 87 Countriesmore...
How you can build a mobile app in eight hours, says MobileNation
Nick Booth
MobileNation built its latest app, fro idea to full from, in just eight hours. Now it says anyone can do it, if they use their system.more...
Simplexo can search your desktop while you're sitting on the train
Nick Booth
Simplexo’s ‘SearchYourDesktop’ web app for smartphones is is handy tool for busness men and women on the move, more...More Links:
- GetTaxi could save companies a fortune on taxi bills
- Real-time fraud, collection and marketing communications to smartphones
- Iguana – Giving Users a Real “User” Application
- Three Must-have Features for Contact Centre Applications
- No PC - and that means laptops too
- Get your cook on with Jamie Oliver’s ’20 Minute Meal’ app for Android
- EventGenie transforms the event experience with multi-platform visitor app
- Mobile acessories to get you through winter
- New GuessMyWeight app could have fatties running for cover
- Meet Nurse Nokia, Doctor Dell and Professor Panasonic
- App-DNA promises to slash the time to market for application developers
- OK, so you're not going on that Eurostar trip to Paris that we promised. Would a free plate of Sushi help?
- Ideaworks creates a single, standard mobile software development market. Possibly
- Polar Rose's picture analysis tool could be a boon to crime fighters
- Live and Clicking
- British application developers set to give life changing speech